Tag: contextual enquiry

  • User Interviews – The Beginner’s Guide

    Disclosure: This post contains some links (marked with *) on which a small commission is earned. Read full disclosure policy. Our Beginner’s Guide series is designed to help those who are just starting to learn about user experience, or those who want to brush up on the basics. In this part, we take a look […]

  • Undercover Boss – A Case Study For UX Research

    Many of you will be familiar with the ‘Undercover Boss’ series on television. For those who aren’t the basic concept is a CEO puts on a disguise and starts doing some of the jobs within their own company to discover what the issues facing their staff are. The bosses in the show are constantly surprised […]