Last updated: 28th September 2019

About this policy

This policy covers the following products and services which are owned and operated by:
UXR LTD – Company number 08927425. Registered in England.
1 Derwent Business Centre, Clarke Street, Derby, DE1 2BU

UXmentor.me

What we capture

Your application

In order to join UXmentor.me you need to fill out a short application. We use this application process to ensure we have mentors available to help you. We also use it to let you know if your application has been successful.

This signup form uses Google Forms and is subject to the Google privacy policy.

Slack account

You need to create a free account on Slack if you don’t already have one to join UXmentor.me.

This account and the data it holds is subject to Slack’s privacy policy.

We use a bot called Greetbot which connects with Slack in order to send you a welcome message after you sign up and join. This bot accesses your Slack profile information including your associated email address in order to send you an automated direct message when you join. This data is used only for sending the message and is deleted after 30 days.

UXmentor.me newsletter

You can optionally sign up to our UXmentor.me newsletter, in which our 3rd party provider, Mailchimp will capture your email address.

You are able to choose which types of newsletter you receive from us.

Payment

You may be required to make payment for certain products and services on UXmentor.me.

We use a 3rd party provider Stripe to process these payments.

Any payments are made in accordance with their privacy policy.

Your rights

Your right to be forgotten

Your application

You can ask us to remove your application at any point by emailing us at privacy@uxrltd.co.uk.

Your Slack account

You can deactivate your overall Slack account at any time by following the instructions here. You can also ask us to deactivate you from our Slack group, or delete your Slack profile completely by contacting privacy@uxrltd.co.uk.

We cannot delete or view your private messages / DMs to other users, so you will need to delete those manually before removing yourself from the group. You can also manually delete your messages from Slack at any time.

UXmentor.me newsletter

You can contact us on privacy@uxrltd.co.uk at any time and we will delete your information from our mailing list or you can unsubscribe from the bottom of any email you receive from us.

Your right to object

Your Slack account

If you no longer wish to be part of UXmentor.me you can deactivate your overall Slack account at any time by following the instructions here. You can also ask us to remove you from Slack completely by contacting privacy@uxrltd.co.uk, or just to deactivate you from our workspace.  

UXmentor.me newsletter

We only use your email address data to send you emails after you have opted-in. You can contact us at privacy@uxrltd.co.uk at any time and we will delete your information from our mailing list.

Your right to rectification

Your application

You can ask us to correct any information you submitted in your application by contacting us at privacy@uxrltd.co.uk.

Your Slack account

You can edit your Slack profile information on Slack directly by following the instructions here.

UXmentor.me newsletter

You can contact us on privacy@uxrltd.co.uk to correct any information we have about you. Alternatively, you can contact Mailchimp to do this for you here.

Your right of access

Your application

We can provide you with a copy of the information you submitted in your application if you contact us on privacy@uxrltd.co.uk.

Your Slack account

You can access the data Slack holds about you here: https://slack.com/account/settings. This includes access logs and your profile information.

UXmentor.me newsletter

You can contact us on privacy@uxrltd.co.uk and we will inform you of any subscriber data we hold about you.

Your right of portability

Your application

We can send you the information you submitted in your application in standard .csv format if you contact us at privacy@uxrltd.co.uk.

Your Slack account

We can export your public message history in a JSON format if you contact us at privacy@uxrltd.co.uk.

UXmentor.me newsletter

You can contact us on privacy@uxrltd.co.uk and we will export any subscriber data we hold about you.

Your right to restrict processing

Your application

We use some of your personal information you provide to process your application.

We use your email address to send you information about the joining process if your application is successful

Your Slack account

Slack may process some of your personal data under the terms of its privacy policy. You can contact them to restrict this here.

Data retention

Your application

We permanently delete an application after whichever of these events occurs earliest:

  • We have sent you your success email and you join the group within the required timeframe
  • We have sent you your success email and do not join the group within the required timeframe
  • 6 months

Payment

In order to comply with local tax and accounting laws we will retain records of transactions for 6 years.